Reed Autos

An iPECS in Automotive Case Study

Video Case Study

About Reed Autos

Reed Autos is a car dealership founded in 2012 in the village of Reed, Cambridgeshire. Starting out with a stock of 10 cars, the dealership has now expanded to hold more than 200 cars on site.

The Challenge

The Solution

iPECS Cloud was implemented to provide a scalable solution to enable Reed Autos to continue on its trajectory of growth, providing the options to add additional users, while remaining in control of costs and maximising efficiency. iPECS Cloud Mobile was installed for remote workers, iPECS 1040i handsets for additional desk-base workers and call reporting and analytics were implemented to provide visibility of real-time call data and a customisable wallboard to ensure the highest level of customer service is delivered.

Key Features

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